We have received a number of phone calls from My Planet customers who have informed us that the company is no longer in business and that they are searching for another solar company to assist with their solar panel queries.
My Planet was a solar panel company based in Kent, serving much of the south of England including Essex, Greater London, Hertfordshire, Kent, Surrey and Sussex.
According to Companies House, My Planet is now in liquidation so it is understandable that its customers may be feeling a little anxious about the future upkeep of their solar panel systems. They need not worry though as a quick call to Green Energy Electrical can help resolve many of their problems, sometimes at no extra cost.
If you had solar panels from My Planet, Green Energy Electrical are the ones to help with any future requirements you may have. We offer solar panel fault finding and repairs, cleaning and maintenance services. Sometimes, a problem can be diagnosed and resolved over the phone.
My Planet should have issued you with a consumer protection policy with an organisation such as HIES (the Home Insulation & Energy Systems Contractors Scheme), offering insurance backed guarantees on workmanship warrantees. This means that you may even be covered for any work that needs carrying out.
Similarly, the solar components that have been installed at your property, such as the inverter, come with a product warranty from the manufacturer. This again means that you may be entitled to a free replacement. Green Energy Electrical are able to deal with solar manufacturers and suppliers directly to determine if products are still under warranty, and can arrange replacement and installation if required.
So if you are a My Planet customer and require any kind of assistance with your solar panels, we will be happy to help. Green Energy Electrical is an award-winning solar panel installation company, based in Essex and serving the surrounding areas.
Call us now on 01277 523220 where our friendly team in our Essex based office will be pleased to take your calls and answer any questions you have.
Alternatively, please email us at or contact us here.
One of Green Energy Electrical's solar panel installations